Support :: ACI

ACI Products

What are the differences in paper types?
Posted 8/22/12
What type of paper do we use for photo prints?
Posted 8/22/12
Are wallets die cut?
Posted 8/22/12

More Photo FAQs

What are the differences in paper types?
Posted 8/22/12
How to tell the pricing on press cards.
Posted 8/22/12
Do cards come with envelopes?
Posted 8/22/12

More Press FAQs

What are the differences in paper types?
Posted 8/22/12
How can I email a copy of my designed book for my customer to look it over?
Posted 8/22/12
What a bleed is and why we need it to go all the way to the edge of a file.
Posted 8/22/12

More Books FAQs

General FAQs

Why can’t I send two drop ship orders to the same address and only pay 1 drop ship fee?
Posted 9/06/12
How do I set up an account and why is a credit card required?
Posted 8/22/12
What are the differences in paper types?
Posted 8/22/12

More General FAQs

ACI Tech Support

How to download our ordering software, ROES.
Posted 8/22/12
How to place an order using queued orders
Posted 8/22/12
Ordering Software
Posted 7/2/12

More ROES FAQs

Roes Troubleshooting for Windows

Clearing the Java Cache in Windows
Posted 8/22/12
Fix for submitting orders in Windows 7
Posted 8/22/12

More Windows Troubleshooting FAQs

Roes Troubleshooting for Macs

Make a desktop launch for ROES on a Mac
Posted 4/10/13
Problems launching ROES with Safari
Posted 4/10/13
Information on OS X / Java / ROES
Posted 04/09/13

More Mac Troubleshooting FAQs

Additional Information

Resources